Administrative Assistants provide support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Students may also train and supervise lower-level clerical staff.
To complete the Administrative Assistant workforce training certificate you must complete:
- BUS-5280 Essential Communication Skills
- BUS-5410 Critical Elements of Customer Service
- BUS-5520 Business Ethics
- BUS-5650 Time Management
- OFC-5010 Administrative Office Procedures and Technology
- OFC-5620 Microsoft Word Certification Exam Prep
- OFC-5630 Microsoft Excel Certification Exam Prep